Do you, like many employers, struggle when it comes to managing employee performance?

Do you create performance appraisal forms and develop evaluation processes intended to yield fair, accurate, objective and useful results, but end up with completed evaluations lacking candor or meaningful criticism and goal setting?

The failure to manage employee performance effectively has many unfavorable consequences:

• Underperforming employees do not receive the direction and counseling they need;
• High performing employees became frustrated that meaningful distinctions are not made in performance ratings and compensation;
• Employers become afraid to take performance-based actions, including discharge, because the existing “documentation” does not support the action; and
• When they do act, employers are often exposed to legal claims.

Performance Continuum Feedback Method

Join us at this breakfast seminar where our featured speaker, Jamie Resker of Employee Performance Solutions, will share a method she has developed, which is designed to help managers:

• Quickly and accurately assess the overall “employee performance health” of their teams;
• Articulate and confirm what would make each employee more effective;
• Translate this information into the best possible words to use during a performance discussion;
• Conclude performance discussions by assessing and confirming the employee’s willingness to take responsibility for the areas for development; and
• Become skilled at talking in terms of what the employee needs to do in place of what he or she is currently doing.

This method, called the Performance Continuum Feedback Method, avoids raising the negative performance examples that can feel like discipline and confrontation, causing many employees to feel embarrassed or become defensive. Its goal is to make the employee more receptive to the feedback and to working on the area for development.

Reducing Legal Claims

Our program will also address how employers can minimize the risk of legal claims while using the Performance Continuum Feedback Method. We will discuss how poorly handled performance management creates legal risk, the best methods for documenting performance issues, and other steps you can take to reduce legal exposure and liability.